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Your direct line to a 9-figure retention strategy

The Thursday Brain Download

Hey, it’s Arik.

Every year around this time, I start getting the same texts:

"Hey, you free for a quick chat?"
"Got a second to look at something for BFCM?"
"Would love your eyes on this flow"

And I get it, retention becomes urgent when Q4 is around the corner.

You’ve got everyone telling you to “start early,” but what does that actually mean?

For my team and me, it means helping brands lock in the right Q4 retention strategy before they’re too deep in the trenches to course-correct.

One client, for example, saw over £2.2M in revenue attributed directly to email during peak Q4 2024 trading, without any paid traffic behind it.

And now, we’re giving you the opportunity to experience the same growth during Q4 2025, and we’re doing that in two ways:

👉 Option 1: The “Retention Hotline.”
A private monthly membership ($1,200/mo) that gives you direct, unlimited access to Spring Media inside a private Slack community, along with resources, templates, and strategy breakdowns we’ve used to drive $500M+ in lifecycle revenue.

This is NOT a course, and it’s NOT a one-size-fits-all playbook.

It’s on-demand, personalized support that meets you where you are, with direct answers that help you grow at a fraction of the cost of full-service consulting.

Here’s What’s Included:
• Direct access to our team inside Slack
• A library of resources: winbacks, retention playbooks, campaign templates
• Swipe files from high-performing flows and emails
• Detailed responses to your questions, delivered fast
• A personalized onboarding audit (or one call/month max)
• Monthly strategy drops and retention insights straight from our team

If you’re running your own email/SMS in-house but want smart direction and a sounding board, this is for you.

If you don’t walk away with 3+ money-making ideas in your first month, I’ll refund it.

Apply for Slack Access Membership


👉 Option 2: Q4, Done With You
This is for brands who want to execute hard-hitting retention and creative strategies this Q4, and want expert hands on it.

It’s a tailored sprint where we help you implement what matters most for your brand:
• Lifecycle strategy: Flows, triggers, segmentation, retention timing
• Campaign strategy: Offers, cadence, creative direction
• Creative review: Message + visual alignment for peak conversion
• Deliverability and inboxing checks (so you’re not flagged on Nov 25)
• Full Q4 execution roadmap built around your current setup

We’ll help you audit, optimize, and build your Q4 infrastructure across email, SMS, segmentation, or whatever needs to be tuned.

Start Your Q4 Strategy Application


This is the most impactful retention season of the year and you don’t need to do it alone.

🚨 Spots are limited because this is actually us, live in Slack with you.

We’re only opening a few seats before BFCM prep ramps up.

Let’s make your best revenue of the year not just happen during BFCM, but repeat itself in Q1, Q2, and beyond.

See you next week,
Arik